Effective Date: 6 November 2023

Last Updated: 10 March 2025

1.1 Introduction

BKZH Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR)and the Data Protection Act 2018.

By using our website bkzhltd.com, purchasing products, or interacting with us, you consent to the collection and use of information as described in this policy.

1.2 Information We Collect

We may collect and process the following types of data:

  • Personal Information (e.g., name, email address, phone number, shipping/billing address)
  • Payment Details (processed securely via third-party providers; we do not store full card details)
  • Order and Transaction History
  • Account Information (if you register with us)
  • Marketing Preferences
  • Cookies and Usage Data (IP address, browsing behaviour, device information)

1.3 How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Provide customer service
  • Improve our website and user experience
  • Send marketing communications (if opted-in)
  • Detect and prevent fraud
  • Comply with legal obligations

1.4 Sharing Your Data

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., payment processors, delivery services)
  • Legal authorities (if required by law or for fraud prevention)
  • Marketing platforms (if consent is provided)

1.5 Your Rights

Under UK GDPR, you have the right to:
✔ Access your data
✔ Correct inaccurate information
✔ Request data deletion
✔ Restrict processing
✔ Object to direct marketing
✔ Data portability

To exercise these rights, contact us at [Insert Contact Email].

1.6 Security Measures

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse.

1.7 Cookies Policy

Our website uses cookies to enhance functionality and improve user experience. By using our website, you agree to our Cookies Policy.

2. Diversity & Inclusion Policy

Effective Date: 6 November 2023

2.1 Our Commitment

BKZH Ltd is committed to fostering a workplace and business environment that values diversity, equity, and inclusion (DEI). We believe in equal opportunities for all, regardless of age, gender, race, ethnicity, disability, sexual orientation, religion, or socioeconomic background.

2.2 Key Principles

  • Equal Opportunities – We do not tolerate discrimination and ensure fair treatment in employment, promotions, and business partnerships.
  • Respect & Inclusion – We promote an inclusive culture where all employees and customers feel valued.
  • Accessibility – Our physical and online services are designed to accommodate diverse needs.
  • Zero Tolerance for Harassment – We strictly prohibit harassment or bullying in any form.

2.3 Reporting Discrimination

Anyone experiencing discrimination or harassment can report it confidentially to admin@bkzhltd.com.